Frequently Asked Questions

Are pest control treatments safe for children and pets?

Yes, our treatments are safe for use in areas which children and pets frequent. We only use approved products and methods. We do suggest that people who are sensitive to insecticide products may wish to be away from the premises during treatment.

What should we do if we have termites?

It is very important that once you have located any suspected termite activity that you leave it alone! Do not touch it until a professional termite manager has seen it!

Disturbing the active termites or spraying them with household insecticides can make professional termite treatment more difficult and slow down the process. This can actually result in more timber damage rather than less.

After you have called us, Neil will come to your home and carry out a Termite Inspection to identify the extent of the activity and the type of Termite that may be present. He will also try to ascertain the level of visible timber damage within the building. He can discuss options available to you, advise the type of treatment we recommend and provide a quote.

Are weed control treatments safe for children and pets?

Yes, our treatments are safe for use in areas which children and pets frequent, providing a few simple precautions are followed. We generally suggest you put your animals in an enclosed area e.g. inside your home, while spraying is carried out. The weed control products dry quickly, so animals and children are able to return to the yard after a very short period of time.

Can you still spray if it’s raining?

We prefer not to.

How do I know the difference between a rat and a possum in my ceiling?

Generally, you’ll only hear a trapped possum after the sunsets ad before dawn. The noises you will hear with possums is as they enter and exit the ceiling via their escape route. Rats make a constant gnawing sound and scurry around no matter what time of the day or night it is. The noise can be quite unnerving, so make sure you book us in for a thorough inspection.

How often should I get my home treated for pests?

At least once a year is the best way to minimize infestations.

Is termite damage covered by home insurance?

Please refer to your policy.

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